Jobs → Data & Analytics → Business Analyst

About the Role We are seeking a Business Analyst with extensive experience in the pharmaceutical industry to support CRM transformation projects. Key Responsibilities • Gather and analyze business requirements for CRM systems • Map current and future state processes and identify gaps • Create user stories and functional requirements documentation • Lead user acceptance testing and system integration testing • Communicate effectively with stakeholders across the organization Requirements • 10+ years of Business Analyst experience • Mandatory experience in Pharma / Life Sciences domain • Salesforce Life Sciences Cloud expertise • Veeva CRM experience • Strong knowledge of Pharma Field Operations and Field Force • Experience with HCP Engagement, Territory Management, and Call Planning • Proficiency in Business Discovery and Requirements Gathering • Ability to create As-Is / To-Be Process Maps and perform Gap Analysis • Experience with User Stories, Functional Requirements, UAT, and SIT • Excellent stakeholder communication skills