Jobs → Customer Support → Customer Support Ambassador

About the Role We are looking for a Customer Support Ambassador to join the New York Solar Program. This role focuses on connecting with homeowners in prime solar areas and educating them about the benefits of solar energy. Key Responsibilities • Outbound & Inbound Calls – Connect with homeowners in prime solar areas. Build rapport, set and reschedule appointments, and handle any other customer service-related tasks. • Educate & Build Trust – Educate homeowners on all the benefits of getting solar now, while it is currently government-funded. • Support & Tools – CRM management, customer service, sales resources, and ongoing coaching. Requirements • Applicants must reside in Jamaica and have one year of customer service and remote work experience.