Jobs → Data & Analytics → Data Architect

About the Role We are seeking a Data Architect to lead the design and implementation of complex architecture strategies for enterprise Chat Platforms. This role focuses on conversational AI, scalability, and platform stability, ensuring system architecture integrity and driving solutions for major initiatives. Key Responsibilities • Design, develop, implement, support, and optimize complex architecture strategies for the enterprise Chat Platform • Focus on conversational AI, scalability, and platform stability • Address stakeholder concerns and make technical trade-offs • Drive solutions for major initiatives like GECX, Dialogflow, AI Agents, and Genesys integration • Leverage expertise in Google Cloud Platform (GCP) and modern web technologies • Guide technical teams through mentorship • Maintain cutting-edge knowledge of emerging AI and cloud trends Requirements • 13+ years of experience in IT discipline (software engineering, system architecture, or cloud infrastructure) • 5+ years of experience partnering with business disciplines to translate business capabilities into technical requirements • Minimum 5+ years of experience working in an IT discipline • Minimum 5+ years of experience partnering with business disciplines • Hands-on experience architecting and implementing Conversational AI platforms, particularly within Google Cloud's ecosystem (Dialogflow, GECX, AI Agents) • Experience integrating chat platforms with enterprise contact center solutions (e.g., Genesys) • Health Insurance or regulated industry business knowledge • Certifications Preferred: Google Cloud Architect Certification, Enterprise Architect (SCEA), Project Management / Agile Certifications