Jobs → Customer Support → DevOps Architect

About the Role We are seeking a DevOps Architect to lead the design and implementation of DevOps, Infrastructure as Code, automation, and platform reliability strategy. This role requires strong experience in various DevOps tools and platforms to create scalable, secure architecture patterns. Key Responsibilities • Define the overall DevOps and IaC architecture and technical roadmap • Establish reusable patterns for automated provisioning and configuration using Terraform and Ansible • Design CI/CD architecture with Azure DevOps and Git with controls, approvals, testing, and deployment practices • Architect secure secrets and credential-management patterns using Vault and approved enterprise solutions • Provide architecture guidance for Nutanix AHV, Linux, Windows, Oracle-related platforms, networking, storage, and infrastructure services • Drive automation patterns that reduce manual effort, configuration drift, and dependency on tribal knowledge • Integrate observability and operational validation using Grafana, Prometheus, and alerting • Partner across infrastructure, application, security, networking, database, and operations teams to translate requirements into maintainable architectures • Provide technical leadership to DevOps/IaC engineers throughout implementation • Establish documentation, standards, implementation patterns, and operational handoff requirements Requirements • Azure DevOps (ADO) and Git repository design and administration • Terraform for IaC, Ansible for configuration management, and HashiCorp Packer for image builds • HashiCorp Vault for secrets and credential management • Azure Kubernetes Service (AKS) architecture and deployment practices • Nutanix AHV and virtualization fundamentals • Linux Red Hat and Windows Server configuration expertise • Observability using Grafana and Prometheus, including alerting and dashboards • Python scripting for automation and tooling • Agile change management and CI/CD governance practices • Experience applying AIOps to predictive log analysis, automated incident remediation, and root-cause analysis • Database platform familiarity, including PostgreSQL and Oracle access requirements management • 8+ years in DevOps, platform engineering, or related architecture roles