Jobs → Engineering → Dynamics 365 CRM Developer

About the Role We are seeking an experienced Dynamics 365 CRM Developer for a 6-month contract position in Toronto, Ontario. This role requires strong expertise in Microsoft Dynamics 365 Customer Service, Power Platform, Azure, and custom application development. Key Responsibilities • Build and integrate enterprise CRM solutions, workflows, and APIs • Combine low-code configuration with hands-on coding skills • Design and develop Dataverse solutions • Configure Dynamics 365 Customer Service Workspace • Implement agent experience profiles, session templates, workstreams, and routing • Develop custom Dynamics 365 applications using C#, .NET, and JavaScript • Implement Azure solutions and Azure SQL databases • Manage Azure DevOps, CI/CD pipelines, and release management Requirements • Strong expertise in Microsoft Dynamics 365 CRM and Customer Service • Experience with Power Platform: Power Apps, Model-Driven Apps, Canvas Apps, Power Pages • Azure solution design and cloud technologies • Dataverse design, development, and integration • Dynamics 365 Customer Service Workspace configuration • Agent experience profiles, session templates, workstreams, and routing • Low-code configuration and custom Dynamics 365 development • C#, .NET / ASP.NET Core, JavaScript, and custom Web API development • Entity Framework and Azure SQL • Azure DevOps, task boards, CI/CD pipelines, and release management • Agile methodologies, including Kanban • Understanding of SaaS, PaaS, and IaaS cloud service models • Strong communication, documentation, and stakeholder-management skills Benefits • Competitive hourly rate of CAD $85–$95 • Opportunity to work with enterprise CRM solutions • Contract position with potential for extension