Jobs → Customer Support → Ericsson EMM 20 L3 Support Engineer

Ericsson EMM 20 L3 Support Engineer

Nirmala KandikatlaSwedenMIDPosted 2h ago
Ericsson EMM 20JavaOracle SQLPLSQLUnix/LinuxBSSOSSEnterprise billingOrder managementLog analysisProduction incident managementRCA
About the Role We are looking for a talented Ericsson EMM 20 L3 Support Engineer to join our team. This role requires strong technical expertise in troubleshooting complex application issues and ensuring smooth production operations. Key Responsibilities • Troubleshoot complex application issues independently • Ensure smooth production operations • Manage production incidents and perform RCA • Analyze application logs and debug issues • Configure, enhance, and deploy applications Requirements • 5–8 years of experience • Hands-on experience with Ericsson EMM 20 • Strong knowledge of Java and Oracle SQL/PLSQL • Unix/Linux troubleshooting skills • Experience with Telecom BSS/OSS applications and integrations • Knowledge of enterprise billing and order management • Application log analysis and debugging skills

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