Jobs → Customer Support → IT Project Coordinator

About the Role We are seeking a detail-oriented and proactive Project Coordinator to support the State of Michigan’s Project Management Office (PMO) within the DTMB Enterprise Portfolio Management Office (EPMO). Key Responsibilities • Support Project Managers in project planning, scheduling, budgeting, and resource coordination • Track project progress, risks, issues, scope, and deliverables • Prepare project status reports, executive presentations, and stakeholder communications • Maintain project documentation in alignment with State of Michigan SUITE Project Management Methodology (PMM) and System Engineering Methodology (SEM) • Coordinate change requests, corrective action plans, and project lifecycle activities Requirements • Experience with IT project coordination and formal project management practices • Strong communication, organizational, follow-up, and stakeholder management skills • Ability to manage multiple projects in a fast-paced environment • Experience with Clarity PPM is preferred • Prior experience with call center technologies or call center support is a plus