Salesforce Architect
Vivek UpadhyayUnited StatesSENIORPosted 4d ago
SalesforceApexSalesforce FlowREST APIsSOAP APIsmiddlewareintegration frameworksProduction SupportIncident ManagementTroubleshootingRoot Cause AnalysisSalesforce CPQRevenue CloudMarketing CloudAccount EngagementSalesforce Data CloudEinstein AIAgentforceGainsightZoomInfoHubSpotSalesloftQualtricsCventAEM
About the Role
We are looking for an experienced Salesforce Architect with strong hands-on technical expertise, enterprise solution design capabilities, and experience supporting complex Salesforce environments and integrated business applications.
Key Responsibilities
• Lead Salesforce architecture, technical design, and enterprise solution implementation
• Provide technical leadership across Sales Cloud, Service Cloud, and Experience Cloud
• Design and troubleshoot REST/SOAP API integrations, middleware, and enterprise integration patterns
• Lead production incident management, root cause analysis, and technical escalations
• Support Salesforce releases, managed package upgrades, and cross-application impact assessments
• Collaborate with client stakeholders, developers, administrators, vendors, and offshore delivery teams
• Maintain technical documentation, runbooks, integration dependencies, and support knowledge bases
• Support integrations across enterprise SaaS and boundary applications
Requirements
• 8+ years of hands-on Salesforce experience with technical leadership
• Salesforce Platform Architecture and Enterprise Solution Design
• Sales Cloud, Service Cloud, and Experience Cloud
• Apex, Salesforce Flow, automation, security, and data management
• REST APIs, SOAP APIs, middleware, and integration frameworks
• Production Support, Incident Management, Troubleshooting, and Root Cause Analysis
• Enterprise Application Ecosystem and Boundary Application Management
• Strong client-facing communication and stakeholder management skills