Jobs → Data & Analytics → Salesforce Data Cloud Architect

About the Role We are seeking a Salesforce Data Cloud Architect to lead the architecture, support, and continuous enhancement of Salesforce Data Cloud (Data 360). This role focuses on creating a scalable, secure, and governed customer data platform. Key Responsibilities • Design, configure, and support Data Cloud integrations including Salesforce Data Connectors, Databricks connectors, and Zero-Copy Query Federation • Manage Data Streams, Data Lake Objects (DLOs), Data Model Objects (DMOs), data harmonization, and identity resolution processes • Define and implement data governance, security, access controls, consent management, and operational support procedures • Partner with Marketing Cloud Next, Salesforce, analytics, and business teams to enable audience segmentation, activation, personalization, and campaign use cases • Troubleshoot complex production issues related to data ingestion, identity resolution, segmentation, integrations, and downstream activation • Collaborate with architects and developers to support Agentforce use cases leveraging Data Cloud • Provide technical leadership for future enhancements, solution design reviews, performance optimization, and platform roadmap recommendations Requirements • Expertise in Salesforce Data Cloud architecture and implementation • Experience with Data Connectors, Databricks, and Zero-Copy Query Federation • Strong understanding of data governance, security, and identity resolution • Experience with data harmonization and unified customer profile creation • Knowledge of audience segmentation, activation, and campaign use cases • Ability to troubleshoot complex data integration and processing issues • Technical leadership experience in solution design and performance optimization