Jobs → Data & Analytics → ServiceNow Business Systems Analyst

About the Role We are looking for a ServiceNow Business Systems Analyst to join our team. This role focuses on translating business requirements into technical solutions using ServiceNow. Key Responsibilities • Translate control analysis and business requirements into Agile user stories • Write acceptance criteria and technical specifications • Manage system personas, roles, permissions, and security models • Collaborate with stakeholders to gather requirements • Utilize AI Story Generation Agents for enhanced productivity Requirements • 8+ years of professional experience • Strong ServiceNow Business Analyst experience • Hands-on experience with ServiceNow • Strong Business Analysis and requirements-gathering skills • Experience with DevOps and Digital Product Release Management • Agile story writing and backlog management • Excellent communication and stakeholder management skills