Jobs → Data & Analytics → ServiceNow Business Systems Analyst

About the Role We are looking for a ServiceNow Business Systems Analyst to join our team. This role focuses on managing business analysis for ServiceNow systems and supporting digital product release management. Key Responsibilities • Perform business analysis for ServiceNow systems • Manage digital product releases • Write Agile stories and define acceptance criteria • Maintain backlog and technical specifications • Understand system personas and security models • Utilize AI story generation agents Requirements • 8+ years of experience with ServiceNow and Business Analysis • Experience with DevOps and Digital Product Release Management • Agile story writing, acceptance criteria, backlog management, and technical specifications • Understanding of system personas and security models • Experience with AI story generation agents • ServiceNow certifications preferred