ServiceNow GenAI Developer
Dibya Ranjan SahooUnited StatesSENIORPosted 2h ago
ServiceNow CMDBServiceNow Connected OpsServiceNow CSMServiceNow DevOpsServiceNow Now AssistGenerative AIAI AgentsVirtual AgentNLUAI SearchTask IntelligenceDocument IntelligenceLarge Language Models (LLMs)Prompt EngineeringFlow DesignerIntegration HubStudio IDEAPIsAutomated Test Framework (ATF)
About the Role
MSRCosmos is seeking an experienced ServiceNow GenAI Developer to join their team. This role requires strong hands-on expertise in ServiceNow platform implementation and Generative AI capabilities.
Key Responsibilities
• Implement ServiceNow platform solutions with Generative AI capabilities
• Configure and deploy ServiceNow AI features
• Develop AI-powered workflow automation and enterprise integrations
• Utilize ServiceNow Now Assist and Generative AI technologies
• Work with AI Agents, Virtual Agent, NLU, AI Search, Task Intelligence, and Document Intelligence
Requirements
• 7+ years of ServiceNow configuration and implementation experience
• Hands-on experience deploying one or more ServiceNow AI features
• Minimum 2 active ServiceNow CIS certifications
• ServiceNow Certified Application Developer (CAD) preferred
• Strong customer-facing communication, problem-solving, and technical leadership skills
• Knowledge of AI governance, data privacy, and responsible AI practices
• Willingness to travel up to 30% annually