Jobs → Engineering → Site Reliability Engineer

About the Role We are seeking a Site Reliability Engineer with extensive experience in the Telecom and Media & OTT domain to join our team. This role involves supporting and enhancing system observability, maintaining service level indicators, and collaborating with development teams to improve system architecture. Key Responsibilities • Support and enhance observability, including monitoring, logging, and alerting across production systems • Help maintain SLIs/SLOs for key services • Participate in evaluating services for production readiness • Collaborate with development teams to identify reliability risks and improve system architecture • Contribute to automation of operations, including CI/CD pipelines, incident response, and infrastructure provisioning • Participate in incident response and on-call rotations for critical services • Contribute to post-incident analysis and drive reliability improvements • Partner with security, infrastructure, and product teams to support performance, compliance, and operational excellence Requirements • Willingness to work onsite and participate in a 24/7 on-call rotation as needed • 5+ years of experience managing and supporting high-traffic digital platforms • Strong experience with CI/CD pipelines and deployment automation • Experience with cloud platforms such as AWS and/or GCP • Solid scripting skills (Python, Bash, Groovy) • Hands-on experience with observability and monitoring tools like Datadog, New Relic, AppDynamics, or similar • Understanding of web, mobile, and OTT architectures • Experience supporting large-scale websites, mobile and OTT applications, microservices, APIs, and distributed systems • Experience with Infrastructure as Code (IaC) tools such as Ansible, Terraform, or Chef • Familiarity with performance testing tools like JMeter or k6 • Hands-on experience with debugging tools like Charles Proxy or Fiddler