Jobs → Engineering → Site Reliability Engineer

About the Role We are looking for a Site Reliability Engineer to lead critical incident response and coordinate recovery efforts. This role involves conducting post-incident reviews, improving monitoring systems, and driving pre-holiday readiness and automation. Key Responsibilities • Lead critical incident response and coordinate recovery • Conduct post-incident reviews and improve monitoring • Drive pre-holiday readiness and automation • Implement and maintain CI/CD pipelines • Ensure service reliability through SLIs, SLOs, and alert tuning Requirements • 7+ years in SRE, DevOps, or Production Operations • 3+ years of experience in SRE • Incident Commander or Major Incident Leadership experience • Proficiency in GCP and/or Azure • Experience with observability tools like Datadog, Splunk, Dynatrace, Grafana, and Prometheus • Strong scripting skills in Python, Bash, or PowerShell • Knowledge of Terraform, CI/CD, ServiceNow, and ITSM • Understanding of SLIs, SLOs, alert tuning, and production readiness Preferred Skills • Experience with Kubernetes/GKE • Retail or E-commerce peak-season support • POS/store systems experience