Jobs → Engineering → Site Reliability Engineer

About the Role Our client is heading into its busiest season of the year and needs a hands-on SRE to keep its platforms stable through peak holiday traffic. You will own SRE practices for the season and lead incident response when something breaks — running the bridge, driving resolution, and making sure the same problem does not happen twice. Key Responsibilities • Own SRE practices for the season • Lead incident response when issues arise • Run the bridge and drive resolution • Ensure the same problem does not happen twice Requirements • 7+ years of experience in SRE, DevOps, or production operations, with at least 3 years in an SRE role • Incident Leadership / Incident Commander experience • Experience with GCP and/or Azure • Familiarity with Observability tools (Datadog, Splunk, Dynatrace, Grafana/Prometheus) • Scripting skills (Python, Bash, PowerShell) • Infrastructure-as-Code (Terraform) and CI/CD • ITSM/ServiceNow, SLIs/SLOs/Alerting tuning • Pre-peak readiness (capacity checks, change freezes, game-day exercises) • Retail client experience is required • Minimum 12+ years of experience Preferred Skills • E-commerce / Retail peak-season experience (Black Friday / Cyber Monday) • Kubernetes / GKE • Point of Sale (POS) and store systems support