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Strategic Account Manager, CROs & Service Providers – Americas at 10xgenomics
10xgenomicsCalifornia, USA (Remote)·1w ago
ManagerFull-time
Salary Range
$115,600 - $156,400 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
The Strategic Account Manager is responsible for managing and growing business with contract research organizations (CROs), contract manufacturing organizations (CMOs), and specialized service providers that deploy 10x Genomics platforms. This role requires a strong technical understanding of NGS, single cell, and spatial genomics workflows, along with strategic account management experience in the life science tools or biopharma market.
Key Responsibilities
- →Develop, execute and monitor a strategic account plan for assigned CROs, CMOs, and service providers to meet revenue and strategic objectives.
- →Build and manage executive-level and operational relationships at target accounts, positioning 10x Genomics as the preferred platform provider.
- →Identify, qualify, and close opportunities to place new instruments and expand consumables usage across key therapeutic areas.
- →Negotiate commercial agreements and multi-site pricing frameworks that drive revenue and account growth.
- →Forecast, monitor, and manage sales pipeline, orders, revenue, and selling expenses.
- →Coordinate with regional Account Executives, Field Application Scientists, and Service teams to ensure successful onboarding and scaling of 10x workflows.
- →Drive high levels of interaction and engagement between Marketing, Product Management, Technical Support, and the field sales team.
- →Capture and communicate key customer insights, use cases, publications, and competitive intelligence from CROs.
- →Ensure utilization and compliance with CRM for opportunity management, forecasting, and pipeline visibility.
Requirements
- ✓BA/BS in Life Sciences (e.g., Molecular Biology, Genetics, Biochemistry or related field).
- ✓Minimum 5 years of sales, marketing, or equivalent commercial experience in the life science tools or biopharma industry.
- ✓Minimum 3 years of strategic or key account management experience, ideally calling on CROs, biopharma, or large multi-site research organizations.
- ✓Demonstrated success in meeting or exceeding sales targets, managing complex sales cycles, and negotiating multi-stakeholder agreements.
- ✓Strong technical knowledge of NGS, single cell, and spatial genomics workflows and their application in drug discovery, translational research, and clinical research.
- ✓Ability to build relationships and influence at senior and operational levels within CROs, CMOs, biopharma, and large academic medical centers.
- ✓Ability to effectively communicate complex scientific and technical concepts to both technical and business audiences.
- ✓Experience working in a matrixed, cross-functional environment with field sales, marketing, applications support, and service teams.
- ✓Advanced degree (MS or PhD) in Life Sciences is preferred.
- ✓Excellent written and oral English skills; proficiency in additional languages used in the Americas is a plus.
