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Mid LevelFull-timeAWSGo
Salary Range
$72,250 - $97,750 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
We are looking for a Revenue Operations Specialist to join our team. This role focuses on managing systematic workflows that support our product development and Channel business.
Key Responsibilities
- →Maintain a deep understanding of all distribution process workflows in COP and CRM
- →Collect information and perform deep-dive analysis, diagnosis, and troubleshoot issues
- →Work with internal dev team to perform root cause analysis and discuss potential solutions
- →Communicate efficiently with internal and external stakeholders regarding proposed resolutions
- →Manage the status of issues raised and ensure they are resolved effectively
- →Continually evaluate existing processes to streamline and enhance how they support the distribution business
- →Work alongside Product Managers to ensure the scope for upcoming cloud releases is vetted
- →Support Product Managers in preparing all relevant materials for cloud releases
Requirements
- ✓Bachelor’s degree (preferred)
- ✓1-2 years’ experience in coordination and operational support
- ✓1-2 years’ experience in software product and/or project management
- ✓Excellent communication and listening skills
- ✓Fluent in oral and written English with good interpersonal skills
- ✓Positive attitude and drive for problem-solving
- ✓Impeccable organization and time management skills
- ✓Self-motivated in a teamwork context
- ✓Strong working knowledge of MS Office, particularly Excel
- ✓Working knowledge of a CRM Database preferred (e.g. Dynamics, Salesforce)
- ✓Amenable to shifting schedule
