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Mid LevelFull-timeRustAI
Salary Range
$85,000 - $110,000 /year
Key Responsibilities
- →Serve as Tier I-II Support Analyst for the TrustNet application, including user setup, access, and application testing for system upgrades.
- →Serve as administrator for the Docusign application, including user setup, access, and training.
- →Execute quality assurance activities, including performing testing for TrustNet Releases and data quality cleanups.
- →Prepare and generate training materials, test plans, and reports when appropriate.
- →Act as liaison with IT and vendors to communicate system requirements.
- →Improve and document IT operations processes.
- →Requirements gathering and project management as it relates to our application development roadmap.
- →AI governance, working closely with Privacy and broader IT team to oversee the AI governance process.
Requirements
- ✓Bachelor’s degree in Computer Science, Information Technology, Finance or related field, or relevant IT Operations experience.
- ✓5+ years of experience in the financial services industry and/or multiteam IT projects.
- ✓Excellent written and oral communications skills.
- ✓Self-starter with a strong initiative and ability to work independently.
- ✓Project management and requirements documentation skills.
- ✓Strong analytical, problem-solving, organizational, and interpersonal skills.
- ✓Proficient at writing complex SQL requests in a timely manner.
- ✓Strong Office365 skills required, specifically Excel, Teams. Familiarity with AI tools.
- ✓Able to organize/manage multiple priorities and projects coupled with the flexibility to quickly adapt to ever-changing business needs and requirements.
- ✓High attention to detail, excellent follow-through.
