Commercial Sales Manager at Canary Technologies

About Us Canary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. Canary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. Canary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. Join us in shaping the future of hospitality! About the Role As the Commercial Sales Manager at Canary Technologies, you will lead a team of quota-carrying Account Executives responsible for driving new logo and expansion revenue across our SMB hotel segment. This is a frontline leadership role for a hands-on, execution-oriented manager who can step into an existing motion, quickly assess performance, and drive consistent results through strong coaching, inspection, and accountability. You will play a critical role in scaling a high-velocity SMB business while developing future sales leaders within Canary. Responsibilities • Lead, coach, and develop a team of SMB Account Executives in a fast-paced, high-volume sales environment. • Own team performance across core metrics including pipeline generation, win rate, sales cycle, ACV, and quota attainment. • Run a disciplined operating cadence including weekly one-to-ones, pipeline reviews, forecasting, and deal inspection. • Coach live and async by joining calls, reviewing call recordings, and providing clear, actionable feedback. • Partner closely with Sales Ops and Enablement to reinforce process, improve execution, and close skill gaps. • Maintain accurate forecasts and proactively surface risks, trends, and performance insights to leadership. • Support hiring, onboarding, and ramp of new AEs as the SMB organization continues to scale. • Serve as a culture carrier by setting high standards for execution, accountability, and collaboration. Qualifications • 2-3+ years of experience managing quota-carrying Account Executives in a B2B SaaS environment. • Prior experience as a successful SMB or Mid-Market AE, ideally in a high-velocity sales motion. • Proven ability to coach reps through multi-opportunity pipelines and < 30-day sales cycles. • Strong command of pipeline management, forecasting, and performance inspection. • Data-driven mindset with comfort operating in Salesforce, Gong, and performance dashboards. • Experience in hospitality tech is a strong plus. • Comfortable operating in a scaling environment with evolving process and ambiguity. • Based in Dallas or NYC, with willingness to travel occasionally for team or company events. We also work hard to ensure Canary is a fun and exciting place to work! Here are some of the additional benefits: Canary Days:  As a company we want to ensure that the team has time to recharge. Each month we provide company wide days off to ensure there is at least one extended weekend or day off. Self Improvement Club: We meet each month and share our personal goals for the month. Each individual is provided a budget towards any purchases that help us achieve these goals. Professional Development Chats: We provide budget to help drive cross functional professional development conversations across the organization. Travel Reimbursement: Team members are able to visit our offices across New York, San Francisco or Dallas when they choose, and are provided a travel stipend for doing so.  Spend time working with the team in their office, and use the rest of your time exploring a new city! Personal Travel Reimbursement: If you stay at a hotel that Canary works with, we provide a credit towards your stay. Canary Technologies is an equal opportunity employer. We recruit, employ, train, compensate and promote talent regardless of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information or any other protected characteristic.