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Internal Communications Program Manager - Knowledge Management at Datadog
DatadogBoston, Massachusetts, USA; New York, New York, USA·17h ago
InternFull-timeGitAI
Salary Range
$19,125 - $25,875 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
Datadog is seeking an Internal Communications Program Manager to evolve and oversee our internal knowledge ecosystem. This role focuses on developing standards and best practices for internal communication platforms and ensuring our company data is structured to support AI tools.
Key Responsibilities
- →Develop and promote standards and best practices for governing internal communication platforms
- →Lead the evolution of our company-wide knowledge base for AI tools
- →Establish companywide standards for internal documentation
- →Convene and lead a cross-functional stakeholder council for knowledge management
- →Partner with Enterprise IT to ensure internal AI tools use high-quality data
- →Create training materials for our knowledge ecosystem
Requirements
- ✓Experience managing large-scale information or knowledge management projects
- ✓Knowledgeable about information architecture and how people find information
- ✓Strong stakeholder-management skills for explaining technical standards
- ✓Comfortable using data analytics to identify knowledge gaps
- ✓Understanding of emerging technologies like Generative AI and LLMs
- ✓Excellent communicator with strong editorial judgment
- ✓Familiar with technical writing and documentation workflows
Benefits
- ★Generous global benefits
- ★New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
- ★Continuous professional development and career pathing
- ★Inclusive company culture with Community Guilds and Inclusion Talks
- ★Healthcare, dental, parental planning, and mental health benefits
- ★401(k) plan and match
- ★Paid time off and fitness reimbursements
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