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Senior Specialist, Product Operations - (Logistics, Market Performance) at DeliveryHero
DeliveryHeroBerlin, de·11h ago
SeniorFull-time
Salary Range
$46,410 - $62,790 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
We are seeking a Product Operations Specialist to join the Logistics Product Operations team within the Rider Product Line at Delivery Hero. This role focuses on optimizing last-mile delivery operations and improving experiences for riders, customers, and merchants globally.
Key Responsibilities
- →Own relevant business KPIs, product performance, and product usage for different regions
- →Interact with and support operations stakeholders
- →Drive key initiatives to improve customer experience and profitability goals
- →Proactively find areas for improvement backed up by data
- →Support the roll-out of new products and features aimed at improving user experience
- →Provide management with regular performance reports, insights, and presentations
Requirements
- ✓Experience in product operations or a related field
- ✓Strong analytical skills and data-driven approach
- ✓Excellent communication and stakeholder management abilities
- ✓Ability to drive initiatives and execute solutions effectively
- ✓Experience with logistics or delivery operations is a plus
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About DeliveryHero
DeliveryHero is a leading international food delivery platform that connects customers with a wide array of restaurants and food services through its digital marketplace. Operating in multiple countries across Europe, Asia, and the Middle East, the company has established itself as a key player in the rapidly growing food tech industry. Founded in 2011 and headquartered in Berlin, Germany, DeliveryHero has expanded its footprint through strategic acquisitions and local partnerships, adapting to regional tastes and preferences while maintaining a unified technological approach. The company offers a user-friendly mobile app and website that allow customers to browse menus, place orders, and track deliveries from thousands of restaurants. Its platform features advanced algorithms for personalized recommendations, real-time order tracking, and secure payment options. DeliveryHero primarily targets urban consumers seeking convenience and variety in their dining choices, as well as restaurant partners looking to expand their customer base. Key features include localized content, multilingual support, and integrated loyalty programs to enhance user engagement. DeliveryHero has achieved significant milestones, including becoming one of the largest food delivery platforms globally with a presence in over 40 countries. Its market position is reinforced by strong brand recognition, a scalable technology infrastructure, and a focus on operational efficiency. The company’s unique value proposition lies in its ability to blend global expertise with local market insights, ensuring a seamless and culturally relevant experience for both customers and restaurant partners.
