Account Executive, Network Growth - Japanese Speaker at Ecovadis

About the Role

We are looking for a Japanese Supplier Acquisition Specialist to join our team. This role focuses on expanding our network of assessed companies in Japan and the APJ market, driving response rates, and enhancing the onboarding experience.

Key Responsibilities

• →Engage with customers via phone, email, tickets, webinars, meetings and events to accompany them during the onboarding process, solve their queries and increase response rates for the Japanese market and APJ market, and ultimately persuade them to adopt our products.
• →Take ownership of your assigned portfolio by identifying high-value customers and using proven sales methodologies to drive engagement.
• →Manage, monitor and drive your portfolio to maximize conversion rates
• →Be proactive to nurture and build your pipeline, re-engage customers and maximize inflow
• →Be autonomous to manage all your tasks efficiently, display commercial awareness to identify proactively business opportunities
• →Identify and escalate potential bottlenecks in the evaluation process to ensure timely completion.
• →Capture and record internal and customer-sourced insights, then proactively report and contribute as necessary with the Team Leader, Management and other EcoVadis teams (Sales, Customer Success) to bridge gaps that may exist between customer expectations and participation
• →Be accountable to drive conversion rates, quality scores and other performance metrics