Customer Support - Italian and English speaking Agent at Formlabs

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About Formlabs

Formlabs is a leading innovator in the additive manufacturing industry, specializing in desktop 3D printing solutions. Founded in 2011 and headquartered in Massachusetts, the company emerged from MIT’s Media Lab with a mission to democratize access to advanced manufacturing technologies. By leveraging open materials and accessible design, Formlabs has positioned itself at the forefront of the desktop 3D printing revolution, enabling professionals and enthusiasts to bring complex ideas to life with precision and ease. The company’s name reflects its core focus on enabling users to "form" physical objects from digital designs, bridging the gap between digital creativity and tangible outcomes. Formlabs offers a range of high-resolution 3D printers, resins, and software solutions tailored for industries such as healthcare, engineering, and design. Their flagship Form series printers utilize stereolithography (SLA) technology to produce detailed prototypes, dental models, and functional parts with exceptional accuracy. Key features include user-friendly interfaces, robust build platforms, and a diverse selection of resins for applications ranging from biocompatible materials for medical use to durable engineering grades. The company primarily targets professionals, educators, and makers who require high-quality, reliable printing solutions for prototyping, production, and specialized tasks. Notable achievements include raising over $100 million in funding and establishing a global presence with a strong community of users. Formlabs has disrupted traditional manufacturing by making advanced 3D printing accessible at a fraction of the cost of industrial systems. Their commitment to open innovation and continuous improvement has solidified their reputation as a pioneer in the field, offering a unique value proposition that combines cutting-edge technology with practical, real-world applications.

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