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ManagerFull-timeAI
Salary Range
$81,600 - $110,400 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
We are looking for a Customer Onboarding Manager to join Fyxer, a startup focused on reshaping how the world uses email. This role is critical to the customer journey, focusing on onboarding, activation, and time-to-value for new customers.
Key Responsibilities
- →Drive 100% activation within the first four weeks of every account.
- →Design and build a scalable, AI-augmented onboarding program.
- →Own the handoff from Sales and set CSMs up for expansion.
- →Run a high-velocity book of onboarding projects across 10–100 seat accounts.
Requirements
- ✓3–5 years in customer onboarding, implementation, or customer success at a high-growth SaaS company.
- ✓Experience building AI into workflow as a genuine multiplier.
- ✓Attention to detail to spot and fix problems before they surface.
- ✓Ability to move with urgency to prevent churn.
Benefits
- ★Autonomy and ownership.
- ★Fast-tracking into senior responsibilities.
- ★Opportunity to join a high-growth company on track to hit $100M in revenue by 2026.
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