Director of Revenue Operations at havenparkcommunities

havenparkcommunities

Remote·8h ago

DirectorFull-timeAWS

Salary Range

$144,500 - $195,500 /year

Estimated

This salary is estimated based on similar roles. The actual salary may vary.

About the Role

We are seeking a strategic revenue leader to join Havenpark Communities as Director of Revenue. This high-impact leadership role will own the entire revenue lifecycle, from collections and ancillary income to home pricing and lender partnerships. You will be responsible for building scalable systems and driving measurable NOI growth across our manufactured housing portfolio.

Key Responsibilities

→Build, mentor, and empower a high-performing revenue team responsible for collections, ancillary fees, inventory accuracy, leasing, renewals, and rent increases
→Design and implement standardized policies and workflows that create scalable, repeatable processes and drive accountability
→Monitor portfolio financial performance, uncover opportunities for optimization, and execute initiatives that boost NOI and operational efficiency
→Own companywide collections performance, reducing delinquencies and improving cash recovery through innovative strategies and payment solutions
→Standardize and enhance ancillary fee programs to ensure consistency, legal compliance, and margin growth
→Ensure 100% accuracy and compliance of all home inventory data, including HUD and federal reporting
→Develop and standardize pricing methodologies for home sales and rentals that balance occupancy goals with margin targets
→Manage key lender relationships and internal loan processes to expand financing options for our residents
→Build and maintain robust reporting and analytics for all revenue functions, turning data into actionable strategies

Requirements

✓Proven expertise in collections, rent enforcement, and legal workflows, with a track record of reducing delinquencies and improving cash flow
✓Deep knowledge of manufactured housing regulations, multi-state landlord-tenant laws, and fair housing compliance
✓Strong analytical skills, with proficiency in financial modeling, reporting, and using data to drive decisions
✓Exceptional leadership and operational management skills, with the ability to build and scale systems across large portfolios
✓A strategic mindset with a passion for solving complex problems and delivering measurable results