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Mid LevelFull-time
Salary Range
$68,000 - $92,000 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
The Marketing Operations Specialist is an execution-focused role responsible for translating marketing campaign plans into live, multi-channel communications. This role owns day-to-day campaign implementation in Braze and related systems, ensuring timely, accurate delivery of customer communications across email, push, and other channels.
Key Responsibilities
- →Execute multi-channel marketing campaigns in Braze, including email, push notifications, in-app messages, and SMS
- →Translate campaign briefs into live configurations, ensuring audience setup, timing, content, and tracking are correct
- →Conduct pre-launch QA to catch errors in copy, design, segmentation, or disclosure requirements
- →Partner with Analytics and Data teams to validate audience logic and campaign incrementality setups
- →Manage campaign delivery timelines and communicate trade-offs when new requests impact existing commitments
- →Flag incomplete or incorrect campaign inputs and work with stakeholders to resolve before launch
- →Use Jira to track campaign requests, surface blockers, and maintain clear status communication
- →Support urgent or time-sensitive communications, including incident-related customer outreach
- →Contribute to process improvements that increase throughput, reduce errors, and improve stakeholder clarity
Requirements
- ✓3–5 years of experience in marketing operations, lifecycle marketing, CRM, or similar execution-focused marketing roles
- ✓Strong hands-on experience with Braze, including campaign setup, audience segmentation, A/B testing, and integrations with data systems
- ✓Demonstrated attention to detail with a track record of launching error-free customer communications
- ✓Ability to work with data tools such as Snowflake or similar platforms to validate audience queries and attributes
- ✓Clear, proactive communicator who flags incomplete information and potential risks before they become issues
- ✓Proven ability to manage competing priorities and deliver on committed timelines
- ✓Experience working in cross-functional environments with Marketing, Analytics, Product, and Engineering teams
Benefits
- ★Competitive compensation and equity packages
- ★Leading configured work computers of your choice
- ★Flexible paid time off
- ★Fully covered, high-quality healthcare, including fully covered dependent coverage
- ★Additional health coverage includes access to One Medical and the option to enroll in an FSA
- ★20 weeks of paid parental leave for the primary caregiver and 8 weeks for all new parents
- ★Access to industry-leading technology across all of our business units
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