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ManagerFull-timeGoRESTAPIAI
About the Role
We are seeking a District Manager to drive performance success for 10-12 city and campus adjacent stores in the Eastern Carolinas district. This role focuses on driving top-line sales, hiring and retention, customer service training, and strategic planning while developing diverse teams.
Key Responsibilities
- →Develop and execute regional support strategies to achieve each store's financial, operational, and customer-service goals
- →Provide expertise on customer service challenges, team staffing, store operations, and company policies and procedures
- →Assist in effectively managing labor in conjunction with Director of Workforce Planning, regional support team, and Store Operations Managers
- →Think outside the box to address each store's unique strengths and challenges
Requirements
- ✓Minimum 5 years of experience as multi-unit regional manager in food & beverage, restaurant, hospitality, or retail industries
- ✓2+ years of leadership experience in a customer service-oriented role
- ✓Innate ability to build, hire, and coach a diverse part-time hourly staff
- ✓In-depth knowledge of diverse business functions and principles (e.g., supply chain, P&L analysis, customer service, compliance, human resources)
- ✓Strong organizational, interpersonal, and problem-solving skills
- ✓Prior experience with baking equipment or commercial kitchen equipment is a plus
Benefits
- ★Competitive base pay plus quarterly bonus compensation package
- ★Comprehensive benefits coverage including medical, dental, vision, and pet insurance plans
- ★401K with contribution match
- ★3 weeks paid vacation
- ★Paid sick time off
- ★2 Insomnia personal wellness days
- ★Company laptop
- ★Commuter reimbursement
- ★Free cookies
