Loading...
Mid LevelFull-timeGitGo
Salary Range
$51,000 - $69,000 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
Join IONOS, the leading European provider of cloud infrastructure and hosting services, as a Customer Service Representative. You'll be the first point of contact for customers, providing top-notch service via phone, chat, and email.
Key Responsibilities
- →Handle billing inquiries, troubleshooting, and general support for customers
- →Promote additional services to customers and earn commission on upgrades
- →Work a shift pattern that may include weekends and occasional out-of-hours support
Requirements
- ✓Outstanding customer service and active listening skills
- ✓Excellent communication skills
- ✓Strong problem-solving abilities
- ✓Self-motivation and a fearless approach to sales
Benefits
- ★Earn a £26,000 basic salary with unlimited sales commission potential
- ★27 days annual leave plus bank holidays
- ★Contributory pension scheme
- ★Private healthcare and life assurance
- ★Employee assistance programmes
- ★Cycle scheme
- ★Free parking
- ★Free refreshments in break rooms
- ★Social events
