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ManagerFull-timeRustAWSGitAI
Salary Range
$115,600 - $156,400 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
We are looking for a Regional Account Manager to drive business development for local and regional accounts. This role focuses on renewing and expanding existing accounts while ensuring effective workflow and communication to meet client satisfaction and adhere to Service Level Agreements. Your strategic insight will contribute to the overall success and growth of the business.
Key Responsibilities
- →Build and execute an Account Strategy focused on customer satisfaction and business growth
- →Communicate the business value proposition to clients
- →Identify upselling opportunities by collaborating with regional and global account managers
- →Serve as a trusted advisor to meet client needs
- →Prioritize and escalate issues while achieving SLAs
- →Collaborate with internal teams while maintaining accountability for client relationships
- →Maintain accurate forecasts of revenues within your portfolio
- →Document customer interactions and manage opportunities and risks
- →Develop secondary clients into key accounts
- →Participate in business reviews to ensure high standards of service
- →Keep abreast of the company's services and competitor strategies
Requirements
- ✓Degree in Business Administration or equivalent experience
- ✓At least 5 years of experience managing and growing accounts
- ✓Experience in strategic account management, revenue forecasting, and operational support
- ✓Proven problem resolution and escalation skills
- ✓Experience in a matrix organization requiring strong influencing skills
- ✓Preferably 2 years of experience in an Account Executive role
- ✓Highly developed consultative account management skills
- ✓Strong negotiation and deal-closing ability
- ✓Effective communication skills across all organizational levels
- ✓Strong time management and prioritization skills under pressure
- ✓Leadership qualities, results-driven with a focus on business growth
- ✓Self-initiated and results-oriented
Benefits
- ★Global and dynamic culture
- ★Competitive compensation and incentive packages
- ★Remote work setup
