Senior Project Manager at Lightspeedhq

Hi there! Thanks for stopping by 👋 Are you actively looking for a new opportunity? Or just checking the market? Either way—you might be in the right place. Lightspeed is looking for a Senior Manager, Project Management to support our EMEA marketing portfolio. This is a senior individual contributor role for an experienced project leader who thrives in complexity, operates with a high degree of autonomy, and brings structure and clarity to large-scale, multi-market marketing initiatives. Reporting to the Senior Director, Marketing Operations, you will own the delivery of complex, cross-regional marketing programs across EMEA. You will partner closely with regional and global stakeholders to translate strategic objectives into executable plans—while navigating language, localization, regulatory, and operational nuances unique to European markets. This role is ideal for someone who can think strategically, execute flawlessly, and act as a trusted advisor to senior stakeholders—without direct people management responsibilities. Kindly be aware that residing in London is a prerequisite for eligibility in consideration for this position, given its hybrid nature. What you’ll be doing: Strategic Project Leadership (EMEA) • Own end-to-end delivery of high-complexity, multi-country marketing initiatives across the EMEA region. • Lead marketing projects involving localized asset development, regional adaptations, phased rollouts, and market-specific requirements. • Translate ambiguous or high-level briefs into clear, actionable project strategies, timelines, and execution plans. • Proactively identify and manage cross-market dependencies, risks, and trade-offs, recommending solutions aligned with business priorities. • Serve as the primary point of accountability for delivery, quality, and outcomes across assigned initiatives. Advanced Project Management & Execution • Build and maintain integrated project plans including scope, work breakdown structures, resourcing models, timelines, and risk mitigation strategies. • Manage multiple concurrent projects with competing priorities, balancing speed, quality, and stakeholder expectations. • Lead complex stakeholder forums, steering meetings, and executive readouts with confidence and clarity. • Ensure consistent project governance, documentation, and reporting using project management tools (JIRA, Monday.com). • Track progress against milestones, surface issues early, and drive projects to successful, on-time completion. Cross-Functional & Regional Collaboration • Partner closely with regional marketing teams, content, creative, product marketing, legal, and global stakeholders. • Act as a trusted advisor to senior marketing leaders, offering guidance on feasibility, sequencing, and execution best practices. • Facilitate alignment across teams operating in different time zones, languages, and market contexts. • Ensure messaging, creative assets, and delivery plans are aligned with both global strategy and local market needs. Marketing Operations & Continuous Improvement • Identify opportunities to improve EMEA marketing delivery models, workflows, and operating rhythms. • Drive standardization where possible while allowing for regional flexibility where required. • Leverage data and insights to evaluate project performance and recommend process improvements. • Contribute to the evolution of marketing project management best practices across the organization. • Coach and influence stakeholders on effective project engagement, planning discipline, and delivery expectations (without direct people management). What you need to bring: • 6–8+ years of experience in project management within marketing, creative, or related fields. • Proven experience leading large-scale, multi-market or international marketing initiatives, ideally within EMEA. • Deep understanding of marketing asset development, localization, and regional execution complexities. • Strong command of project management principles, methodologies, and tools, with the ability to adapt them pragmatically. • Demonstrated ability to operate with high autonomy, sound judgment, and minimal oversight. • Experience managing senior stakeholders and influencing outcomes without formal authority. • Excellent written and verbal communication skills in English; additional European languages are a strong asset. • Ability to remain calm, structured, and decisive in fast-paced, ambiguous environments. • Advanced experience with project management tools such as JIRA and Monday.com. • PMP or equivalent certification is an asset. What’s in it for you?: Come live the Lightspeed experience... • Ability to do your job in a truly flexible environment; • Genuine career opportunities in a company that’s creating new jobs everyday; • Work in a team big enough for growth but lean enough to make a real impact. • Opportunity to make a difference; help merchants grow their businesses and become more successful by creating or improving products and addressing customer feedback • Development of very high traffic products, used at the global scale • Opportunities to learn and expand your skill set • Become a valued part of the diverse and inclusive Lightspeed family ... and enjoy a range of benefits that’ll keep you happy, healthy and (not) hungry: • Lightspeed equity scheme (we are all owners) • Flexible paid time off policy • Health Insurance • Health and wellness benefit of £400 per year • Paid leave and assistance for new parents • Mental health online To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes. Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier-free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Where to from here? Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day. For a glimpse into our world check out our career page here. Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal’s gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs. Who we are: Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks. Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries. Lightspeed handles your information in accordance with our Applicant Privacy Statement.