Senior Marketing Operations Manager EMEA at N8n

N8n

Berlin Office·6h ago

SeniorFull-timeRustRailsGitAI

Salary Range

$65,748 - $88,953 /year

Estimated

This salary is estimated based on similar roles. The actual salary may vary.

About the Role

We are looking for a Marketing Operations Backbone to build and own n8n’s marketing operations backbone—maturing Customer.io, standardizing tracking/attribution, and accelerating high-quality campaign execution that Marketing and RevOps can trust.

Key Responsibilities

→Lead end-to-end ownership of Customer.io: audience architecture, templates, journeys, and experimentation.
→Design and launch lifecycle programs (activation, nurture, product updates) with clear entry/exit rules and rate limits.
→Improve deliverability and list health through segmentation, preference management, and hygiene routines.
→Define and enforce UTM, naming, and campaign ID standards that make performance measurable across tools.
→Implement pragmatic multi-touch attribution with CRM/BI alignment and clear definitions for sourced vs influenced.
→Translate briefs into segmented sends and journeys; build, test, and launch with speed and precision.
→Run a rigorous pre-flight QA checklist (merge tags, fallbacks, links/UTMs, consent, quiet hours, seed tests).
→Ship self-serve dashboards on campaign performance, deliverability health, and lifecycle conversion.
→Create playbooks, templates, and intake processes that scale execution across Marketing.
→Audit the current stack and recommend integrations or automations that reduce manual work.

Requirements

✓Hands-on email ops (Customer.io preferred): You’ve owned campaign builds, journeys, templates, and QA end-to-end.
✓Tracking & attribution rigor: You enforce UTM/naming standards and can stand up practical multi-touch attribution with RevOps/CRM.
✓Data fluency: You’re comfortable with metrics, funnels, and lightweight analysis (spreadsheets/BI; basic SQL a plus) to inform decisions.
✓Process mindset: You run structured intake, SLAs, and documentation; stakeholders trust your clarity and attention to detail.
✓Compliance awareness: You respect GDPR/consent, manage suppressions/frequency caps, and bake compliance into workflows.
✓Bias to action: You pair strategic thinking with willingness to build, test, and iterate quickly.