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ManagerFull-timeRustAWS
Salary Range
$61,200 - $82,800 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
We are looking for a Customer Success Manager to join Pure Storage. This role focuses on ensuring customers maximize the value of their Pure Storage Evergreen//One experience.
Key Responsibilities
- →Serve as the trusted advisor for assigned customers, establishing yourself as the subject matter expert on their Pure Storage journey.
- →Own and drive the post-sales service delivery relationship, leading strategic business reviews and managing the customer lifecycle.
- →Act as the customer's primary advocate, bridging communication between customers and internal teams.
- →Define key metrics for success and establish processes to deliver customer growth for strategic accounts.
- →Travel up to 25% to visit customers as needed.
Requirements
- ✓Business proficiency in English and German language (written and spoken).
- ✓Demonstrated experience in a customer-facing, relationship management role.
- ✓A deep understanding of enterprise data centre environments.
- ✓The ability to communicate technical issues and business impact clearly to both technical and non-technical audiences.
- ✓Strong project management skills with the ability to manage multiple projects and prioritize tasks.
- ✓Expected to work from the Staines office in compliance with Pure’s policies.
