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SeniorFull-timeRustGoAI
Salary Range
$18,785 - $25,415 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
The ServiceNow Partner Design Studio is seeking a Solution Architect with a passion for innovation and cutting-edge design practices. This role involves shaping partner-branded solutions using an AI-first approach, where AI is embedded into every step of design and solutioning.
Key Responsibilities
- →Serve as a trusted technical advisor to senior partner and executive stakeholders, leading strategy and architecture discussions that translate business priorities into scalable ServiceNow solutions.
- →Provide deep expertise across the ServiceNow platform including workflows, integrations, data, instance health, and governance to define roadmaps and enforce leading architectural practices.
- →Lead structured discovery and design workshops to de-risk solutions, including persona development, service blueprinting, and translating insights into actionable technical plans.
- →Guide partners through best-practice implementation, technical reviews, and solution readiness, working closely with Certification teams to support Store submission and recertification.
- →Create and maintain high-quality reference architectures, patterns, and templates that scale across partners and accelerate delivery and time to value.
- →Co-create partner offerings aligned to ServiceNow GTM strategies and business unit roadmaps, supporting launch planning and market clarity.
- →Prioritize high-value use cases, ensuring alignment with Product and Industry BUs for feasibility, differentiation, and relevance.
- →Drive toward measurable outcomes such as pipeline influence, Store readiness, certification progress, and revenue impact while tracking engagement KPIs end to end.
- →Act as the technical hub across Partner Managers, Solution Consultants, ACE, and Business Units, coordinating intake, scope, alignment, and handoffs without slowing execution.
- →Advise partners on adoption of AI and emerging technologies, positioning AI-enabled architectures and creating reusable patterns that drive real business outcomes.
Requirements
- ✓Advanced ability to develop, position, and provide product-specific solutions during sales cycles
- ✓Experience in achieving quarterly and annual sales goals for an assigned territory
- ✓Strong technical background in ServiceNow platform
- ✓Experience with AI and emerging technologies
- ✓Ability to lead strategy and architecture discussions with senior stakeholders
- ✓Experience in creating reference architectures and reusable assets
- ✓Strong communication and collaboration skills
