Loading...
Entry LevelFull-time
Salary Range
$26,520 - $35,880 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
We are seeking a Product Manager with a strong technical background and a deep understanding of the hospitality industry. This individual will oversee the development of our product line, focusing on Guest Communications and automated cases products.
Key Responsibilities
- →Lead the strategic development of hospitality solutions, emphasizing workflow automation, guest profiling, and enhanced communication through guest messaging features.
- →Collaborate with cross-disciplinary teams to brainstorm, develop, and introduce cutting-edge features that align with customer needs and business vision.
- →Oversee the entire product lifecycle, from initial concept to release, ensuring seamless transitions between development stages and successful market deployment.
- →Develop a customer-centric product roadmap, prioritizing tasks to support strategic goals while considering technology and data compliance.
- →Translate complex technical documentation into actionable plans for development teams, aligning technical capabilities with business objectives.
- →Employ analytical and creative problem-solving to meet deadlines and optimize product performance.
- →Drive efforts to refine and improve automated systems for enhanced operational efficiency and effectiveness.
- →Manage integrations with various guest messaging platforms, focusing on user experience and stringent data privacy standards.
- →Stay abreast of industry trends, competitor products, and technological innovations to inform product development and positioning.
Requirements
- ✓Strong technical background and deep understanding of the hospitality industry.
- ✓Experience in product management, particularly in workflow automation and guest communications.
- ✓Ability to develop customer-centric product roadmaps and prioritize tasks effectively.
- ✓Proficiency in translating technical documentation into actionable plans.
- ✓Strong analytical and creative problem-solving skills.
- ✓Knowledge of data compliance and privacy standards, including integration with platforms like WhatsApp, WeChat, Facebook, and Instagram.
- ✓Experience managing integrations with guest messaging platforms.
- ✓Awareness of industry trends, competitor products, and technological innovations.
