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Mid LevelFull-timeRustGoAI
Salary Range
$110,500 - $149,500 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
We are looking for a Product Manager to join Sierra, a company creating a platform to help businesses build better customer experiences with AI. You will ensure our platform delivers impact across human operator interactions in support, sales, and other frontline teams.
Key Responsibilities
- βEnsure Sierra improves outcomes across every customer interaction
- βUnify autonomous and assisted-human experiences
- βInnovate in AI-native operator workflows
- βSolve for multiple stakeholders including operators, leaders, and technical teams
- βCollaborate with engineering, design, data, and go-to-market teams
- βAdvise customers on how AI can improve their operations
- βDrive product development from concept through execution
Requirements
- β0β1 product experience defining and shipping new product surfaces
- βTechnical fluency working with APIs, real-time systems, and AI functionality
- βExperience building workflow-heavy or operator-facing enterprise products
- βPlatform and customer judgment to translate operational pain points into product solutions
- βStrong written and verbal communication skills
- βAlignment with Sierraβs values and ability to thrive in ambiguity
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