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Mid LevelFull-timeGo
Salary Range
$56,355 - $76,245 /year
This salary is estimated based on similar roles. The actual salary may vary.
Key Responsibilities
- →Support Sales and Account Managers throughout the Wolt Benefits commercial process, including CRM workflows, contract documentation, and operational follow-ups.
- →Act as the go-to operational contact for sales teams, helping resolve issues and ensure smooth progression from deal to live product.
- →Own the operational maintenance of the Wolt Benefits offering, ensuring participating merchants and benefits are accurately reflected in internal systems.
- →Coordinate communication with restaurants and retail partners regarding operational updates to the Benefits offering.
- →Monitor changes in the Benefits merchant pool and ensure timely updates across systems and documentation.
- →Centralise and professionalise operational tasks currently handled across sales and account teams.
- →Work closely with stakeholders to identify operational gaps, improve workflows, and help scale the product.
Requirements
- ✓Experience in operations, sales support, commercial operations, or a similar hands-on role.
- ✓Strong organisational skills and attention to detail, with the ability to manage multiple parallel tasks.
- ✓A proactive, can-do mindset and comfort working in an environment where processes are still evolving.
- ✓Strong communication and interpersonal skills, with the ability to work closely with sales teams and external partners.
- ✓Confidence working with CRM systems, spreadsheets, and operational tools (Salesforce or similar is an advantage).
- ✓A problem-solving mindset and the ability to take ownership of operational processes end-to-end.
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