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ManagerFull-timeGo
Salary Range
$115,600 - $156,400 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
We are looking for a Sales Operations Manager to join Wolt in Norway. This role will play a central part in improving how our SMB Sales team operates, scales, and delivers impact. You’ll report to the Head of Restaurants and collaborate with sales teams and stakeholders to meet strategic objectives.
Key Responsibilities
- →Lead project management for city launches, expansions, and major commercial initiatives
- →Drive market and competitive insights to support selection and go-to-market decisions
- →Own dashboards and performance tracking across selection, operations, and customer KPIs
- →Coordinate cross-functional execution, remove blockers, and ensure high-quality delivery
- →Provide analytical support for strategic, budget, and headcount planning
- →Support Sales Team Leads with data-driven operational insights and decision support
- →Monitor selection performance, identify gaps, and support portfolio development
- →Own merchant support processes, including contracts, renewals, and amendments
- →Ensure SLA compliance and act as the operational link between Sales, Onboarding, and Account Management
- →Drive CRM excellence, data quality, and selection intelligence in collaboration with global teams
- →Support training, change management, and implementation of new tools and processes
Requirements
- ✓3–5 years of experience in consulting, operations, project management, sales operations, or similar roles
- ✓Proven experience leading cross-functional initiatives and influencing stakeholders without direct authority
- ✓Strong ability to structure processes, analyze data, and turn insights into action
- ✓Hands-on experience with CRM systems such as Salesforce or Pipedrive
- ✓Strong skills in Excel, dashboarding tools, and analytical environments
- ✓A proactive, solutions-oriented mindset, comfortable working in a fast-paced and sometimes ambiguous environment
- ✓Experience working in matrix organizations
- ✓Excellent communication skills in both Norwegian and English
