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ManagerFull-timeReactAI
Salary Range
$78,336 - $105,984 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
We are looking for a commercially driven Customer Success Manager to hunt for revenue within our existing client base. This high-velocity role focuses on identifying immediate upsell and cross-sell opportunities through real-time client data monitoring.
Key Responsibilities
- →Proactively monitor client activity logs and dashboards to detect immediate buying signals
- →Execute rapid outreach to decision-makers via Phone, WhatsApp, and Email
- →Pivot conversations quickly from usage activity to commercial opportunity
- →Maintain a high velocity of activity, differentiating between support tickets and commercial opportunities
- →Collaborate with Account Managers on complex, long-term opportunities
Requirements
- ✓Hunter Mentality: Self-starter who aggressively hunts for revenue
- ✓Reactive Speed: Comfortable working in a high-velocity environment
- ✓Data Interpretation: Ability to recognize upsell targets from user activity
- ✓Resilience: High energy and persistence for daily outreaches
- ✓Tech-Savviness: Proficiency with CRM and customer success platforms
- ✓Experience: Proven track record in Inside Sales, SDR/BDR, or Growth CS roles
