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ManagerFull-timeAI
Salary Range
$115,600 - $156,400 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
We are seeking a results-driven Account Manager to serve as the strategic partner for our high-potential Growth customers at Brex, the AI-powered spend platform. This role will bridge the gap between relationship management and revenue generation, ensuring customers retain revenue and drive full platform adoption.
Key Responsibilities
- →Serve as the primary point of contact for a book of customers, ensuring Brex is an essential part of how our customers operate
- →Drive revenue by proactively identifying expansion opportunities and tying Brex’s value to measurable business results
- →Deeply understand each customer’s workflows, accounting processes, and financial priorities to uncover pain points and steer stakeholder dynamics to influence full adoption
- →Build relationships across multiple levels of stakeholders (from controller up to CFO) across the finance team
- →Work cross-functionally with Risk, Underwriting, Legal, and Deal Desk to ensure we are balancing customer needs with revenue impact
- →Bring operational excellence through strong documentation, proactive communication, and project management
- →Lead quarterly business reviews to translate insights and data into recommendations that help customers maximize their ROI from Brex
- →Advocate for customers internally by surfacing themes and insights that influence product direction and improve customer experience
Requirements
- ✓2+ years of experience in customer-facing roles managing a book of business
- ✓Fluency in the language of modern finance, demonstrated through hands-on experience with financial technology
- ✓Experience and comfort interacting with a high volume of customers at different stages of the customer lifecycle
- ✓Strong business acumen with a finance-first mindset
- ✓Ability to analyze product usage data and detect important insights and trends
- ✓Demonstrated success in cross-functional collaboration and influencing internal roadmaps based on customer needs
- ✓Coachability and grit, with an interest in growing your sales career
- ✓Bachelor's degree in finance, business, or related fields
