Inside Sales Coordinator at Carvana

Carvana

Lexington, KY·4h ago

Mid LevelFull-timeAWS

Salary Range

$72,250 - $97,750 /year

Estimated

This salary is estimated based on similar roles. The actual salary may vary.

About the Role

We are looking for an Inside Sales Coordinator to join ADESA, a Carvana owned company operating over 50 locations throughout the US. This role will act as a tactical partner by building and maintaining customer relationships to grow the auction business.

Key Responsibilities

→Build and maintain customer relationships with individual dealers, dealer groups, and institutional accounts
→Provide excellent customer service by responding to phone calls, emails, and text messages in a timely manner
→Resolve customer complaints in a friendly and courteous manner
→Arrange hotel and flight reservations with our local transportation department
→Contact dealers daily to solicit and develop new business
→Maintain current customers and act as liaison for Outside Sales Representative
→Complete a minimum number of calls as set forth by management and log each call
→Perform Sale Day duties including providing exceptional customer service and post-sale reporting
→Build strong ADESA.com customer relationships through training and education
→Impact and achieve overall sales goals while practicing teamwork
→Use and navigate ADESA’s CRM to log calls, run reports, and view dashboards
→Communicate with all departments to ensure proper marketing of sale inventory
→Educate customers on new and existing services
→Respond to and follow proper procedures on accidents, injuries, and property damage
→Practice and promote Company Core Values
→Ensure compliance with company policies, procedures, and applicable laws
→Contact dealers to purchase units and run aged units on Sale Days

Requirements

✓High School or GED required
✓1 year of customer service and administrative experience
✓Automotive/auction experience preferred
✓Must be at least 18 years of age
✓Must be qualified to operate a motor vehicle and possess a valid driver’s license
✓Must have a demonstrated ability to read, write, and communicate effectively in English
✓Must have the ability to physically operate vehicle equipment and tools