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Mid LevelFull-timeRust
Salary Range
$51,000 - $69,000 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
This role will be supporting the U.S. Fleet Forces Command (USFF) Headquarters at USFF Norfolk, Virginia at a Government facility/site. As a member of their USFF Communications and Information Systems Division (N6) Support Team, you will significantly contribute to Navy Fleet Readiness and Homeland Security.
Key Responsibilities
- βProvide Tier 1 level IT administrative and technical support to users.
- βWork with Staff ISSOs to validate NMCI (NGEN) equipment inventories, services and ad hoc requirements.
- βProcess MAC requests, CLINs, and Task Order Modifications as required to meet staff requirements.
- βCoordinate Staff NMCI (NGEN) equipment refresh with staff ISSOs.
- βCoordinate emergent NMCI (NGEN) network/systems upgrades with NMCI (NGEN) Team Leads and staff ISSOs.
- βLiaison with NMCI (NGEN) Help Desk, Field Delivery Services and other support organizations to resolve staff issues/problems.
- βLiaison with USFF NGEN Force IT Management Team to process orders, update information, and obtain engineering services.
- βMaintain accurate inventory of all IT equipment and accessories.
- βProvide support in the management and issuance of mobile devices.
- βProcess and manage IT service requests.
- βInterface with government and/or commercial telephone service providers to provide office phone service to the staff.
Requirements
- βAssociates Degree in IT related field or 2 years of experience in lieu of the degree.
- βMinimum 4 years of experience working in NMCI (NGEN) environment.
- βProficient in the use of Microsoft Office Products.
- βAbility to work on multiple projects at a time and prioritize efforts to meet deadlines.
- βExcellent communication skills.
- βMust have an active TS clearance.
- βMust have a CompTIA Sec+ certification.
