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ManagerFull-time
Salary Range
$83,232 - $112,608 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
We are looking for an Account Manager to join ClassPass in Singapore, covering the Southeast Asia region. This role involves managing client relationships, interpreting performance metrics, and providing creative solutions to address partner concerns. You will help studios and your market succeed by prospecting new supply and upselling to your client base.
Key Responsibilities
- →Be an expert on boutique fitness and wellness in your ClassPass markets, including the competitive landscape
- →Responsible for revenue and Reservation growth across your book of business and the market you manage
- →Responsible Market wide partner retention focus with monthly and quarterly targets
- →Responsible for monitoring and identifying pockets of opportunity on supply health across your markets with a heavy focus on inventory availability
- →Prospecting and selling new fitness and wellness studios onto the platform
- →Build strong, long-term relationships with partners in a diverse book of business ranging from top, medium and lower tier accounts
- →Support your partners in your market by helping them grow their business
- →Drive adoption of new ClassPass products and retention of pre existing products among your studio partners
- →Research, prospect and sell new studio, gym and wellness partners
- →Utilise online and offline resources and tools to develop and maintain your own pipeline in SalesForce
- →Drive the full sales cycle through making/sending introductory calls and emails, meeting prospects face to face, building the relationship and closing the deal
- →Deliver outstanding service to our fitness and wellness partners
- →Engage with key studio partners during a monthly check-in via phone and in-person meetings
- →Retain our partners by providing best-in-class support & relationship management
- →Quarterly Business Reviews and develop in-depth performance reports to share with studio partners
- →Contributes towards country specific projects across the partner bases
- →Assist with resolving transactional issues and complete ad-hoc projects
Requirements
- ✓Strong Negotiation Skills in managing/developing your current and prospective book of business
- ✓Good Strategic Thinking skills in implementing and executing tactical project plans
- ✓Strong Communication skills: Comfortable using a broad range of communication styles across different audiences
- ✓Good Collaboration Skills: Leverages deep experience to teach their colleagues new skills
- ✓Good Business Acumen Skills: Able to articulate at a high level the value of the work that they do
- ✓A proven experience in Account Management with a full understanding of the field
- ✓3+ years of experience
- ✓Right to work in Singapore
