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ManagerFull-time
Salary Range
$115,600 - $156,400 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
We are looking for an Account Manager to join ClassPass in Kuala Lumpur, Malaysia, covering the Southeast Asia region. This role involves managing a high-revenue book of business and serving as the face of ClassPass to fitness partners. You will work with studio owners and managers to ensure they see value in their partnership with ClassPass.
Key Responsibilities
- →Manage client relationships and interpret performance metrics
- →Use data and market trend analysis to make actionable recommendations
- →Prospect and sell new fitness and wellness studios onto the platform
- →Build strong, long-term relationships with partners
- →Drive adoption of new ClassPass products and retention of existing products
- →Research, prospect, and sell new studio, gym, and wellness partners
- →Utilize online and offline resources to develop and maintain your own pipeline in SalesForce
- →Drive the full sales cycle from introductory calls to closing deals
- →Deliver outstanding service to fitness and wellness partners
- →Engage with key studio partners through regular check-ins and meetings
- →Retain partners by providing best-in-class support and relationship management
- →Conduct Quarterly Business Reviews and develop performance reports
- →Contribute to country-specific projects across partner bases
- →Assist with resolving transactional issues and complete ad-hoc projects
Requirements
- ✓Strong negotiation skills in managing current and prospective book of business
- ✓Strategic thinking skills in implementing and executing tactical project plans
- ✓Strong communication skills across different audiences and situations
- ✓Collaboration skills to teach colleagues new skills and approaches
- ✓Business acumen to articulate the value of work to the broader business
- ✓Proven experience in Account Management with a full understanding of the field
- ✓Track record in managing processes and priorities to hit deadlines
- ✓3+ years of experience
- ✓Right to work in Malaysia
- ✓Proficiency in Mandarin
