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Mid LevelFull-timeAI
Salary Range
$45,000 - $65,000 /year
About the Role
We are seeking a Client Support & Booking Assistant to provide remote assistance with planning needs, booking coordination, and customer support. This role is ideal for individuals who enjoy helping others, communicate professionally, and thrive in a flexible work environment.
Key Responsibilities
- →Assist clients with organizing booking details, dates, preferences, and service selections
- →Provide customer support through email, phone, and messaging in a professional manner
- →Help gather and maintain information needed for reservations and itinerary support
- →Coordinate booking details and follow up with clients as needed
- →Maintain accurate notes, client profiles, and documentation within systems
- →Respond promptly to client questions and provide helpful guidance
- →Stay informed about available destinations, suppliers, and experience options
- →Support administrative tasks related to planning and booking services
- →Work collaboratively with the team to ensure a smooth and positive client experience
Requirements
- ✓Strong customer service and communication skills
- ✓Organized, detail-oriented, and comfortable using online tools
- ✓Ability to work remotely and manage your own schedule
- ✓Professional, dependable, and proactive
- ✓No previous experience required — full training is provided
Benefits
- ★Comprehensive training and onboarding
- ★Access to booking tools, systems, and resources
- ★Flexible remote schedule
- ★One-on-one support and continued guidance
- ★A positive, team-focused work environment
