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Mid LevelFull-timeAIGit
Salary Range
$55,000 - $70,000 /year
About the Role
Destination Knot is seeking a dependable and detail-oriented Online Hospitality Support Coordinator to provide remote administrative and customer support related to reservations, scheduling, and client service. This role focuses on coordination, communication, and accuracy while supporting a positive client experience in a virtual environment.
Key Responsibilities
- →Provide online support for client inquiries related to reservations and scheduling
- →Assist with coordination of hospitality-related services, including accommodations and associated arrangements
- →Maintain accurate client records and reservation details in internal systems
- →Communicate professionally with clients via email, phone, and digital platforms
- →Review confirmations and documentation for completeness and accuracy
- →Provide general administrative and customer service support
- →Follow established procedures and workflows
- →Collaborate with internal teams to ensure smooth service delivery
Requirements
- ✓Strong written and verbal communication skills
- ✓Excellent organizational skills and attention to detail
- ✓Comfortable using online tools, email, and digital platforms
- ✓Ability to manage multiple tasks in a remote setting
- ✓Customer service or administrative experience preferred
- ✓Reliable internet access and a suitable remote work environment
