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Mid LevelFull-timeGoRESTAI
Salary Range
$45,000 - $65,000 /year
About the Role
We are looking for a Reservations Support Specialist to provide administrative and client-facing support for scheduling and reservation coordination. This remote position focuses on assisting with booking requests, maintaining accurate records, and ensuring timely communication with clients.
Key Responsibilities
- →Assist with reservation and scheduling requests following established procedures
- →Communicate with clients to confirm details, provide updates, and answer inquiries
- →Maintain accurate client records, booking information, and documentation
- →Monitor timelines and ensure confirmations and changes are processed correctly
- →Provide general support to ensure a smooth and positive client experience
- →Follow internal workflows and quality standards for consistency and accuracy
- →Collaborate with internal team members to support daily operations
Requirements
- ✓Strong customer service and communication skills
- ✓High level of organization and attention to detail
- ✓Ability to manage multiple tasks in a structured, remote environment
- ✓Basic computer skills and comfort learning new systems
- ✓Reliable, professional, and self-motivated attitude
- ✓Prior experience in reservations, scheduling, customer support, hospitality, or administrative roles is beneficial
Benefits
- ★Remote work flexibility
- ★Supportive and process-driven environment
- ★Clear expectations and structured workflows
- ★Opportunity to develop coordination and client support skills
