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Salary Range
$51,000 - $69,000 /year
This salary is estimated based on similar roles. The actual salary may vary.
Role
Customer Support Specialist
Company
Gard
Level
Mid Level
Type
Full-time
Location
Hong Kong
Contact
DM on Social Media
We are looking for a new colleague to join our Customer Support team in Hong Kong. As a Customer Support Specialist, you will support Underwriters in Gardβs global marine insurance operations, helping to ensure smooth processes and exceptional service for clients and brokers.
Gard is a leading provider of innovative solutions in the maritime and offshore industries, specializing in safety, security, and environmental protection. Established with a commitment to enhancing operational efficiency and risk management, the company has built a global reputation for its expertise and reliability. Headquartered in Norway, Gard has expanded its reach to serve clients across the world, offering tailored services that address the unique challenges faced by the shipping, offshore energy, and fishing sectors. With decades of experience, Gard has become synonymous with excellence in marine insurance, technical assistance, and advisory services. The companyβs core offerings include comprehensive insurance coverage, technical expertise, and advisory support designed to mitigate risks and ensure compliance with international regulations. Gardβs insurance portfolio covers a wide range of marine and offshore risks, while its technical department provides expert assistance in accident response, salvage operations, and environmental incidents. Key features of Gardβs services include 24/7 support, specialized knowledge in complex marine environments, and a proactive approach to risk prevention. The company primarily serves shipowners, operators, and charterers, as well as offshore energy companies and fishing fleets, helping them navigate the intricacies of their industries with confidence. Gard has achieved significant recognition for its contributions to maritime safety and sustainability, holding a prominent position in the global marine insurance market. The companyβs unique value proposition lies in its deep industry knowledge, combined with a customer-centric approach that emphasizes tailored solutions and continuous improvement. By leveraging advanced technology and a network of experienced professionals, Gard remains at the forefront of innovation, ensuring that its clients receive the highest level of protection and support. This dedication to excellence has solidified Gardβs reputation as a trusted partner for businesses operating in high-stakes marine environments.
Source: LinkedIn
Posted: 1/7/2026
Details extracted from social media post. Review original post before applying.
Stripe
Market estimate for customer support specialist roles
$30K
Average Salary