Sales Operations Analyst - SQL, Power BI, Salesforce at Inovalon

Inovalon was founded in 1998 on the belief that technology, and data specifically, would empower the transformation of the entire healthcare ecosystem for the better, improving both outcomes and economics. At Inovalon, we believe that when our customers are successful in their missions, healthcare improves. Therefore, we focus on empowering them with data-driven solutions. And the momentum is building. Together, as ONE Inovalon, we are a united force delivering solutions that address healthcare’s greatest needs. Through our mission-based culture of inclusion and innovation, our organization brings value not just to our customers, but to the millions of patients and members they serve. Overview: Acquire, analyze and report on client data and information. Will collaborate with other team members, such as Business Analysts, Subject Matter Experts, etc. to aid in gathering, interpreting and reporting pertinent information to the client. Will work with in Salesforce CRM with heavy SQL and Power BI skills needed. Should have a background in sales or revenue operations. Duties and Responsibilities: • Work with stakeholders and clients to identify Business Intelligence needs and work towards actionable data and insights; • Dive deep into data to uncover trends, data quality, and data completeness; • Support writing complex SQL queries and SQL performance tuning; • Support the development and implementation of data marts, data structures, functions, data warehouse fact & dimension tables, views, and indexes; • Provide guidance and counsel to project/program leadership based on analysis of operational data with regards to business improvement; • In collaboration with project/program leadership, define key insights and metrics which the business needs to address, and develop appropriate datasets, analytics, dashboards, or methods; • Create and maintain views into data sets to provide visualization of data analysis; • Take data analysis and insights capability to the next level; work with data infrastructure to ensure that data is accessible, audit existing visualization dashboards, and work with stakeholders to recommend and create new reporting/insights; • Provide clear, timely, and accurate communication to business unit leadership/appropriate audiences on analysis, findings, and key insights; • Deliver training as required to teams on newly developed or improved processes, systems, and tools; • Identify data trends and make recommendations for quality improvement; • Support initiatives for data integrity and normalization; • Maintain compliance with Inovalon’s policies, procedures and mission statement; • Adhere to all confidentiality and HIPAA requirements as outlined within Inovalon’s Operating Policies and Procedures in all ways and at all times with respect to any aspect of the data handled or services rendered in the undertaking of the position; and • Fulfill those responsibilities and/or duties that may be reasonably provided by Inovalon for the purpose of achieving operational and financial success of the Employer. Job Requirements: • Minimum of 2 years’ relevant experience; • Possess advanced SQL skills; • Possess healthcare experience including industry trends, terminology, and typical processes; • Understand how business decisions are evaluated across operations, finance, risk, and people practices. Applies this understanding to identify opportunities for improved decision making; • Possess advanced business acumen and working knowledge of typical company operations; • Through analysis, is skilled at providing the relevant information people need in order to succeed in their roles, formulate accurate decisions and take appropriate action; • Proven track record of solving complex problems; • Experience in data visualizations/BI tools – Power BI is preferred; • Strong knowledge of statistics and ability to translate this into non-technical terms; • Demonstrated success in building trusted relationships with internal/external clients and customers; • Passion for the use of data and business intelligence principles and their ability to optimize business outcomes; • Demonstrated ability to handle large data sets and relational databases; • Excellent organizational, leadership, interpersonal, communication (written, verbal, and visual), and analytical skills. Education: • Associate’s degree in technology or statistics and experience required; and • Bachelor’s Degree in a technology or statistical related field preferred. Physical Demands and Work Environment: • Sedentary work (i.e. sitting for long periods of time); • Exerting up to 10 pounds of force occasionally and/or negligible amount of force; • Frequently or constantly to lift, carry push, pull or otherwise move objects and repetitive motions; • Subject to inside environmental conditions; and • Travel for this position will include less than 5% locally usually for training purposes. Inovalon Offers a Competitive Salary and Benefits Package In addition to the base compensation, this position may be eligible for performance-based incentives. The actual base pay offered may vary depending on multiple factors including, but not limited to, job-related knowledge/skills, experience, business needs, geographical location, and internal equity. At Inovalon, it is not typical for an individual to be hired at or near the top end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate. Inovalon invests in associates to help them stay healthy, save for long-term financial goals, and manage the demands of work and personal commitments. That’s why Inovalon offers a valuable benefits package with a wide range of choices to meet associate needs, which may include health insurance, life insurance, company-paid disability, 401k, 18+ days of paid time off, and more. Base Compensation Range$65,100—$95,000 USDThis position is not eligible for immigration sponsorship (e.g. H-1B, TN, or E-3). Applicants must be authorized to work in the United States as a condition of employment. (This is only applicable for US-based positions) If you don’t meet every qualification listed but are excited about our mission and the work described, we encourage you to apply. Inovalon is most interested in finding the best candidate for the job, and you may be just the right person for this or other roles. By embracing inclusion, we enhance our work environment and drive business success. Inovalon strives to provide equal opportunities to the communities where we operate and to our clients and everyone whom we serve. We endeavor to create a culture of inclusion in which our associates feel empowered to bring their full, authentic selves to work and pursue their professional goals in an equitable setting. We understand that by fostering this type of culture, and welcoming different perspectives, we generate innovation and growth. Inovalon is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirement. To review the legal requirements, including all labor law posters, please visit this link To review the California Consumer Privacy Statement: Disclosures for California Residents, please visit this link