OPERATIONS ANALYST I at Inter

About the Role

Join Inter's Intelligence and Operational Performance team, supporting the Investment Backoffice. You'll focus on data collection, processing, and analysis to drive decision-making and continuous process improvement. This role emphasizes analytical thinking and results orientation, contributing to automation and workflow optimization.

Key Responsibilities

• →Develop analytical dashboards and reports in Tableau, focusing on operational performance, management, and executive vision, including indicators like actual vs. promised SLA
• →Create self-service analytics solutions with interactive dashboards and automated alerts for critical KPI monitoring
• →Automate and optimize data processes using Python, RPA, Alteryx, and scripts for collection, processing, validation, and enrichment from multiple sources
• →Build and maintain data pipelines (ETL/ELT) using SQL, Airflow, Kafka, S3, and Trino for ingestion, processing, and analysis of large historical and real-time data volumes
• →Apply AI and Machine Learning techniques including predictive models, NLP, clustering, and AI agents for insight generation, demand forecasting, and customer experience improvement
• →Conduct strategic and advanced analyses such as anomaly detection, root cause analysis, forecasting, and performance benchmarking
• →Ensure data quality, monitoring, and governance by implementing automated controls, testing, code versioning, and pipeline/model health dashboards