Loading...
SeniorFull-timeAgile
Salary Range
$66,300 - $89,700 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
We are seeking a Project/Program Manager (PM) to join our Professional Services organization at Mark43. In this customer-facing role, you’ll report directly to the Vice President of the PMO team and play a critical part in delivering Mark43’s software to public safety agencies across the country.
Key Responsibilities
- →Develop tools, processes, and approaches to manage a portfolio of public safety software deployments.
- →Coordinate internal teams, customer stakeholders, and third-party resources to drive implementation success.
- →Work cross-functionally to ensure each team delivers on project-specific responsibilities.
- →Manage scope, schedule, and financials to ensure deployments stay on track and within budget.
- →Build and maintain project plans, schedules, and documentation to monitor deliverables, track risks, and report progress.
- →Establish and execute mitigation plans to proactively address potential challenges.
- →Contribute to the standardization of PM tools and processes for use across multiple deployments.
- →Collaborate closely with agency leadership and internal stakeholders to align priorities and resolve issues.
Requirements
- ✓Hold a PMP certification or are actively working toward one.
- ✓Have 3 to 4 years of PM experience, ideally in both customer-facing and internal coordination contexts.
- ✓Have led or contributed to cloud software implementations, especially in regulated or mission-critical environments.
- ✓Are comfortable with Agile and Waterfall methodologies and know how to adapt between them as needed.
- ✓Have experience creating and refining PM processes and frameworks from the ground up.
- ✓Are comfortable building trackers and analytical reports to support operational oversight.
- ✓Have excellent attention to detail and operate with minimal oversight.
- ✓Have experience creating standard PM documents, from risk registers to governance charters.
- ✓Communicate clearly and concisely, especially when translating technical or complex information for diverse audiences.
- ✓Work well with others and know how to manage competing priorities in high-stakes environments.
- ✓Are proficient with PowerPoint, Excel, Microsoft Project, and/or other project planning tools.
